Privacy Policy

1. Information We Collect

We may collect the following categories of information:

Note: We do not knowingly collect sensitive personal data unless explicitly required for legal, contractual, or operational purposes.

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to inquiries and requests for information
• To evaluate business, project, and partnership opportunities
• To provide, operate, and improve our Services and Products
• To create and manage user accounts and product subscriptions
• To manage client onboarding, agreements, and ongoing relationships
• To deliver product features, updates, and technical support
• To communicate updates, product announcements, offers, and important notices
• To process payments, generate invoices, and maintain financial records
• To monitor product performance, identify issues, and improve reliability
• To generate aggregated, anonymised analytics for product improvement
• To ensure system security, fraud prevention, and compliance
• To enforce our Acceptable Use Policy and detect abuse or unauthorised access
• To fulfill legal and regulatory obligations

We do not sell or rent personal data to third parties.

3. Legal Basis for Processing

We process personal and business data based on:

• User consent
• Contractual necessity
• Legitimate business interests
• Compliance with legal and regulatory obligations

4. Data Sharing & Disclosure

We may share information only when necessary, including with:

• Authorized internal teams and employees
• Trusted service providers (cloud hosting, payment gateways, analytics, communication tools, legal, compliance, and operations)
• Government authorities or regulators when required by law
• Business partners strictly for fulfilling agreed services
• Group entities — any subsidiary or holding company of MaverickNextGen Private Limited, subject to equivalent data protection standards

All third parties are contractually obligated to maintain confidentiality and data security. For enterprise clients, we offer a dedicated Data Processing Agreement (DPA) upon request.

5. Data Ownership & Client Data

6. Cookies & Tracking Technologies

MaverickNextGen uses cookies and similar technologies to:

• Enhance website and product functionality
• Manage user authentication and sessions
• Analyze traffic and user behavior
• Remember preferences and configurations
• Improve user experience

Users may disable cookies via browser settings; however, some features may be affected. Product-specific analytics tracking can be configured in your account settings where applicable.

7. Data Security Measures

We implement industry-standard security practices including:

• Encryption of data in transit (TLS/SSL) and at rest
• Role-based access controls and multi-factor authentication
• Regular security audits, vulnerability assessments, and monitoring
• Secure payment processing through certified gateways
• Logical data segregation for multi-tenant SaaS products
• Automated backup and disaster recovery procedures
• Employee training on data protection and information security
• Incident response procedures in compliance with CERT-In directives

While we take all reasonable precautions, no digital system can be guaranteed to be 100% secure.

8. Data Retention

We retain personal and business information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal, regulatory, and contractual requirements

Data is securely deleted or anonymized when no longer required.

9. User Rights

Subject to applicable laws, users may have the right to:

• Access their personal data
• Request correction or updates
• Withdraw consent for communications
• Request deletion of data (subject to legal obligations)
• Request data portability in standard formats
• Lodge a grievance with our Grievance Officer

For product users, most of these rights can be exercised directly through your account settings. For other requests, please contact us using the details below.

10. Business & Service Disclaimer

Information shared with MaverickNextGen regarding projects, partnerships, or business opportunities:

• Does not constitute a guaranteed offer, commitment, or financial advice
• Is subject to evaluation, feasibility assessment, and mutual agreement
• Project timelines, cost estimates, and deliverable specifications are indicative until confirmed in a signed Statement of Work

MaverickNextGen shall not be liable for decisions made solely based on preliminary discussions or website content.

11. Third-Party Links

Our website and products may contain links to third-party websites, tools, or integrations. MaverickNextGen is not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third-party services you interact with.

12. Children's Privacy

MaverickNextGen Services and Products are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we become aware that data from a minor has been collected without proper consent, we will take immediate steps to delete such data.

13. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. For significant changes affecting how we process data within our Products, we will notify users via email or in-app notification.

Continued use of our Services and Products after changes constitutes acceptance of the revised policy.

14. Contact Information

For questions, concerns, or data-related requests, please contact: